General conditions of sale and use

By accepting these General Conditions of Sale and Use ("CGVU"), you declare that you have reached the age of majority in your country, state or province of residence and have given your consent to allow any minor in your care to use this website.

Use of our products for any illegal or unauthorized purpose is prohibited. In the use of the Service, you must not violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses or any other code of a destructive nature.
Any breach or violation of these Terms and Conditions will result in immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse access to the Services to anyone at any time, for any reason.
You understand that your content (not including credit card information), may be transferred unencrypted, including (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of, or access to the Service, or any contact on the website through which the Service is provided, without our prior written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The content of this site is provided for general information purposes only and should not be relied upon as your sole source of information for making decisions. You are solely responsible for any reliance placed on such content.
This site may contain certain historical information, which is provided for your information only. We reserve the right to modify the contents of the site at any time, without obligation to update. It is your responsibility to monitor changes to the site.

ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Some products or services may be available exclusively online. They may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We make every effort to display the colors and images of our products as accurately as possible; we cannot guarantee that your monitor's display of any color will be accurate.
We reserve the right (but are not obligated) to limit the sales of our products or Services to any person, region or jurisdiction and to limit the quantities offered. All descriptions and product pricing are subject to change at any time, at our sole discretion, without prior notice. We may discontinue any product at any time. Any offer is void where prohibited.
We do not warrant that the quality of any products, services, information, or other materials will meet your expectations, or that any errors in the Service will be corrected.

ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order (including orders using the same account, credit card, and/or billing and/or shipping address). In the event of a change to or cancellation of an order, we may attempt to notify you via the email and/or billing address/phone number provided at the time the order was made. We may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide and keep current, complete and accurate order and account information (e.g., email address, card numbers and expiration dates) to process your transactions and, if necessary, contact you.
For more details, please see our Return Policy.

ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge that these tools are provided ”as is” and “as available” without any warranties or endorsement. We shall have no liability whatsoever arising from your use of these tools.
Use of such tools is at your own risk and discretion, and you should review the applicable terms of the third-party providers.
We may also offer new services and/or features (including new tools and resources) in the future, which are also subject to these Terms of Service.

ARTICLE 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for reviewing the content or accuracy and disclaim all liability and responsibility for any materials, websites, products, or services, or other materials on or available from such sites.
Non-EU shipments and customs. The product you wish to order may be shipped from a country outside the European Union. Upon entry into France, customs regulations apply: possible restrictions and, beyond the exemptions, collection of VAT and/or customs duties. These taxes remain your responsibility; you may be asked to pay them in order to receive your package.
We are not liable for any harm or damages related to the purchase or use of third-party goods, services, resources, or content. Please read their policies carefully before any transaction. Any complaints related to their products should be directed to them.

ARTICLE 9 – USER COMMENTS, SUGGESTIONS AND OTHER SUBMISSIONS

If, at our request, you submit content (e.g., as part of a contest) or, without a request, you send us ideas, suggestions, proposals, plans, or other materials (collectively, "comments"), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and otherwise use in any medium any comments transmitted. We are under no obligation (1) to maintain confidentiality, (2) to pay compensation, or (3) to respond to them.
We may, but have no obligation to, monitor, edit or remove any content that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or violates any intellectual property rights or these Terms of Service.
You agree that your comments will not violate any third-party right (copyright, trademark, privacy, etc.), and will not contain any illegal, defamatory, offensive or obscene material, or contain any virus or malware. You may not impersonate or otherwise mislead as to the origin of any comments. You are solely responsible for your comments and their accuracy.

ARTICLE 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy (available on the site).

ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

Information on the Site or in the Service may contain typographical errors, inaccuracies, or omissions (descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability). We reserve the right to correct any errors, change or update information, or cancel orders if any information is inaccurate at any time without prior notice (including after you place your order).
Except as required by law, we are under no obligation to update or clarify information (including pricing). The absence of an updated date should not be construed as information being current.

ARTICLE 12 – PROHIBITED USES

In addition to other prohibitions as set forth herein, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) in violation of any applicable law or regulation; (d) to infringe upon our intellectual property rights or the intellectual property rights of others; (e) to harass, defame, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track the personal information of others without a lawful basis; (i) to spam, phish, pharm, pretext, or otherwise use unauthorized automated crawling; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security measures. We may terminate your use of the Service for any violation.

ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that the results obtained will be accurate or reliable. We may suspend or cancel the Service at any time, without notice.
You agree that the Service and all products and services provided through the Service are (unless otherwise stated in writing by us) provided "as is" and "as available", without representation or warranty, express or implied (merchantable quality, fitness for a particular purpose, durability, title, non-infringement).
Limitation. In no case shall our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages (including lost profits, lost revenue, lost savings, data, or replacement costs), whether based in contract, tort (including negligence), strict liability or otherwise, arising from the use of any of the Service or any products procured using the Service, or from any errors or omissions in any content, even if we have been advised of the possibility of such damages. In jurisdictions that do not allow certain exclusions, our liability shall be limited to the maximum extent permitted by law.

ARTICLE 14 – COMPENSATION

You agree to indemnify, defend and hold harmless Casa, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand (including reasonable attorneys' fees) made by a third party due to your violation of these Terms of Service, the documents to which they refer, the law or the rights of a third party.

ARTICLE 15 – SEVERABILITY

If any provision of this Agreement is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law; the unenforceable portion shall be deemed severed without affecting the validity of any remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities of the parties arising prior to the termination date shall survive the termination date.
These Terms of Service are effective until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services or by ceasing to use the Site.
If we believe that you have failed to comply with the Terms and Conditions, we may terminate the agreement without notice; you will remain liable for all amounts due up to and including the date of termination and we may refuse you access to the Service.

ARTICLE 17 – ENTIRE AGREEMENT

Failure to exercise or enforce any right or provision shall not constitute a waiver.
These Terms and Conditions, together with any policies or operating rules posted on the Site or in respect to the Service, constitute the entire agreement between you and us and supersede any prior or contemporaneous communications, proposals and agreements (whether oral or written), including any prior versions of the Terms and Conditions.
Any ambiguity of interpretation shall not be construed against the drafting party.

ARTICLE 18 – APPLICABLE LAW

These Terms of Service, as well as any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws in force at 27 Av. de la République, 75011 Paris, France .

ARTICLE 19 – CHANGES TO THE CGVU

The most recent version of the T&Cs is available at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting changes to our website. It is your responsibility to review this page periodically. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

ARTICLE 20 – CONTACT DETAILS

Any questions regarding the T&Cs should be addressed to Support@casa.fr

PROCESSING TIMES, SHIPPING AND DELAYS

1. Order processing time. Order processing may take up to 7 (seven) calendar days before shipping. This time is in addition to the carrier's delivery times.

2. Possible delays . Delays beyond our control may occur, particularly in the event of an overload of orders, customs checks, periods of high activity or exceptional events. We apologize in advance for any inconvenience caused.

3. Tracking and information. In the event of a significant delay, we will make every effort to keep you informed and provide you, where available, with tracking information made available by the carrier or the relevant customs authority.

4. Order Receipt. Except in cases of force majeure or proven loss confirmed by the carrier, orders will arrive at their destination. If you feel you have not received your package within a reasonable timeframe, contact us at Support@casa.fr so that we can initiate an investigation with the carrier and/or customs services.

5. Fees and formalities. When formalities or taxes (VAT, customs duties) are required by the competent authorities, their payment may be a condition of delivery of the package. Failure to pay them may result in additional delays or the return of the package.